No central view of deliveries

Nobody has the full picture, so every status check becomes a phone call.

Still running on whiteboards?

Most stores track deliveries on a whiteboard, a stack of sticky notes, or a group chat that scrolls past forty messages a day. It works right up until it doesn't.

Nobody has the full picture. The sales manager asks the service advisor, who asks the detailer, who moved the car an hour ago and didn't tell anyone. Meanwhile the customer is in the lounge on their second coffee.

Out The Lot replaces all of it with one screen every department can see.

  1. Salesperson asks service for a status
  2. Service checks with the detail bay
  3. Detailer moved the car, told nobody
  4. Customer still waiting

Departments permanently out of sync

Finance, sales and service each hold a different version of the truth.

Three departments, three versions of the truth.

Finance closes the deal. Sales promises a time. Service opens the repair order. Detail cleans it. Nobody shares a system, so every handoff is a phone call.

With OTL Cal, all five roles work from the same delivery record. A status change by the service advisor is visible to the salesperson the moment it happens.

  • Finance managers see which deals need a delivery slot
  • Salespeople see their own cars without asking anyone
  • Service advisors move status from the drive, on a phone
  • Detailers get assigned work with no paper
  • Managers see the whole floor at once

No audit trail when it goes wrong

A car gets rescheduled and nobody can say who did it, or why.

Nobody knows who moved it.

A delivery gets rescheduled. A repair order number changes. A car marked Ready wasn't. When a manager asks what happened, the honest answer is usually a shrug.

Every change in OTL Cal is logged with a timestamp, a name, the old value and the new value — and whether it came from the web or the mobile app.

Accountability without anyone having to police it.

  1. Status Cleanup → Ready · via app
  2. Detailer assigned
  3. Status RO Opened → Cleanup · via app
  4. Status Issue / Hold → RO Opened

Can't manage deliveries on the floor

Delivery work happens standing up. Desktop-only software gets skipped.

The car is on the lot. Your system is not.

Delivery work happens standing up — in the detail bay, at the service drive, in the back lot. A desktop-only system means someone walks back to a computer to update it, or more likely, doesn't.

OTL Cal runs in the browser and as a native app on iOS and Android. Same data, same instant, wherever the person is standing.

Deal signed — no repair order yet

The car enters the pipeline the hour it sells, before service has seen it.

It starts the moment it sells.

The finance manager books the delivery the same hour the deal is signed. Stock number, VIN, customer, date, time. The car enters the pipeline before service has even seen it.

Scheduling respects your store's working hours and capacity rules, so nobody promises a Saturday 6pm handoff on a day you close at four.

Repair order opened

Accessories and service requests get logged against the vehicle.

The repair order, attached to the car.

The advisor opens the repair order and attaches the number to the delivery. Accessories and service requests get logged against the vehicle — undercoat, tint, all-weather mats, whatever the deal promised.

Now sales can see exactly what work is committed, and nothing gets forgotten between the desk and the shop.

Cleanup in progress

A detailer is assigned by name, visible on every screen in the building.

Assigned, not shouted across the shop.

A detailer is assigned to the vehicle by name. The card turns purple across every screen in the building. Anyone wondering where the car is can see it's in detail and who has it.

Cleanup QC check

Pass or fail, recorded with notes and photos on the delivery record.

Somebody actually looks at it.

Before a car is called ready, it gets inspected. Pass or fail, recorded with notes and photos attached to the delivery record.

This one stage is the difference between a customer noticing a smudge on the dash and a customer noticing nothing at all.

Issue flagged — on hold

The optional stage nobody wants, and the one that saves the delivery.

When something is wrong, everyone knows.

Chip in the windshield. Missing second key. Accessory on backorder. The car goes on hold, the reason is recorded, and the people who need to know are notified automatically.

Ready — salesperson notified

The handoff that usually gets missed, delivered the instant it happens.

Ready means somebody gets told.

The car is clean, inspected and parked. The salesperson is notified the instant it happens — no walk to the back lot, no phone call.

On Cal Connect, the customer gets a text too, with a branded tracking page showing exactly where their vehicle stands.

Delivered — keys handed over

Record preserved in full. Month-end reporting builds itself.

Out the lot.

Keys handed over, delivery closed, the record preserved in full with every status change, note, photo and person attached to it.

Month-end reporting builds itself from what your team already did.

Visual scheduling

A month view that colours each day by how loaded it already is.

See the week before you promise a date.

A weekly grid showing every delivery at a glance, and a month view that colours each day by how loaded it already is. Quiet days pale, busy days deep red.

Your salesperson checks the month before quoting a time, instead of finding out on the morning that eleven other cars are going out.

  • Working-hour rules configured per dealership
  • Capacity heat map across the month
  • Drag to reschedule, logged automatically

Notifications people actually keep on

Every user picks exactly which events reach them, by email and in-app.

Only the alerts you asked for.

Every user picks exactly which events reach them, by email and in-app, independently. A finance manager who only wants to hear about issues and ready cars sets that once and is left alone.

Systems that notify everyone about everything get ignored within a week. This one doesn't.

Full audit trail

Timestamp, user, field, old value, new value, web or app.

Every change, with a name on it.

Timestamp, user, field, old value, new value, and whether it came from the web or the app. Deleted deliveries are snapshotted before removal, so even a deletion leaves a record.

  1. Status Cleanup → Ready · via app
  2. Detailer reassigned
  3. Cert # added

Photo attachments

Gated access, so a photo URL cannot be shared out of the building.

Photos that stay with the delivery.

Photograph condition on arrival, the accessory that was actually installed, the QC pass. Every photo is tied to the delivery and visible to the whole team — and access is gated, so a photo URL can't be shared out of the building.

Reports and analytics

KPI dashboards, leaderboards, trends, CSV export. No spreadsheet to build.

Month-end, already built.

KPI dashboards for new, used and accessories. Salesperson and finance-manager leaderboards. Month-over-month trend. A delivery heat map. Filter any date range and export to CSV.

No spreadsheet to maintain. The numbers come from the work your team already did.

Role-based access

Master fields stay locked to the people who own them.

A detailer doesn't need the customer's phone number.

Salespeople, finance managers, service advisors, detailers and managers each get a different view and different edit rights. Master fields like VIN and stock number stay locked to the people who own them.

Native iOS and Android app

Updating is easier than not updating. That is what makes the data trustworthy.

Update the status standing next to the car.

The full delivery pipeline on a phone. Day view, week view, search, and status updates from anywhere on the lot. Push notifications when a car you care about moves.

Service advisors update status standing next to the vehicle. That single change is what makes the data trustworthy — because updating is easier than not updating.

  • Swipeable day view with bottom navigation
  • Real-time sync with the web platform
  • Included free on both plans

Multi-rooftop dealer groups

Own subdomain, own users, own database. Nothing crosses between stores.

One group. Separate stores. Separate databases.

Each dealership gets its own branded subdomain, its own users, its own calendar, and its own isolated database. Nothing crosses between stores.

Group leadership still gets a unified view, and billing is consolidated. Three or more rooftops takes $50 off each store for the first twelve months.

Your data, isolated

Separate databases, not a shared table with a tenant column.

Separate databases, not separate rows.

Every dealership runs on its own database rather than a shared table with a tenant column. Customer data is never mixed. Encrypted in transit and at rest, exportable or deletable on request.

Cal Core — $249/month until Dec 31

Unlimited deliveries and users. $50/month off for a year, first month risk free.

Unlimited users, one flat price.
$299$249/month CAD · plus tax
Try it a month, risk free

$50/month off for your first twelve months, then $299. Offer ends 31 December 2026.

For dealerships that want the whole operation coordinated internally and prefer to handle customer communication their own way.

  • Unlimited deliveries and unlimited users
  • Calendar scheduling with working-hour rules
  • Full 7-stage status pipeline
  • Role-based dashboards for all five roles
  • Accessory and service tracking per vehicle
  • QC checkpoints with photo notes
  • Audit trail, reports and analytics
  • Mobile apps for iOS and Android

No setup fee. No contract. Cancel anytime.

Cal Connect — $299/month until Dec 31

Customer SMS and branded tracking pages, with two layers of opt-out.

Your customer stops calling to ask.
$349$299/month CAD · plus tax
Try it a month, risk free

$50/month off for your first twelve months, then $349. Offer ends 31 December 2026.

Everything in Cal Core, plus automatic customer communication — for stores that want the delivery experience to feel as coordinated from the outside as it is inside.

  • Everything in Cal Core
  • Branded customer tracking pages
  • Automatic ready-for-pickup SMS
  • Global on/off switch for the whole store
  • Per-delivery switch for VIP and fleet deals
  • Reply STOP opt-out handling built in
  • Priority email support

Two independent layers of control mean no all-or-nothing decisions. Leave SMS off for a VIP client without disrupting anything else.

Launch offer — every store, not just groups

Until 31 December 2026 every dealership gets the group rate, and a risk-free first month.

The group rate, for everyone.

Group pricing used to mean three or more rooftops. Until 31 December 2026 every dealership gets it — $50 a month off for your first twelve months, single store or five.

On top of that, your first month is risk free. Cal Core works out at $249 a month and Cal Connect at $299 — and if the platform is not right for your store, say so inside the first month and you pay nothing at all.

  • No setup fee and no contract, so there is nothing to claw back if you walk away
  • Dealer groups are still billed per rooftop with one consolidated invoice
  • Rate holds for twelve months from the day you start

Prices are pre-tax. Applicable sales tax is added based on your billing address — 13% HST in Ontario, and claimable as an input tax credit if you're registered.

In daily use at a franchise dealership

Built by someone who spent a decade in dealership retail.

Not a prototype. A working store system.

Out The Lot runs a franchise dealership in Ontario every working day. Real deliveries, real service advisors, real customers waiting in the lounge.

Built by someone who spent a decade in dealership retail, which is why the seven stages match how a store actually works rather than how software usually assumes it does.

Onboarding included

No implementation fee, no six-week discovery phase.

Live in days, not quarters.

Your subscription covers onboarding, training, support and every future update. No implementation fee, no professional services quote, no six-week discovery phase.

Your dealership gets its own subdomain and database, your users are set up with the right roles, and your team is trained on a system that takes about ten minutes to understand.

See it on your own deliveries

Thirty minutes, no slide deck, no discovery call before the demo call.

Get Ready. Made Easy.

A thirty-minute walkthrough on a screen, using the kind of deliveries your store actually runs. No slide deck, no discovery call before the demo call.

If it's not a fit you'll know inside ten minutes, and I'd rather you find that out quickly than sit through a pitch.

support@outthelot.com

Delivery management software for car dealerships

Out The Lot is dealership delivery management software built for new and used car dealerships. It replaces whiteboards, sticky notes and group chats with a single platform that schedules vehicle deliveries, tracks prep work, coordinates service advisors, finance managers, salespeople and detailers, and notifies customers automatically when their vehicle is ready for handoff.

The product is OTL Cal, available in two tiers. Cal Core covers internal delivery management at $299 CAD per month per rooftop. Cal Connect adds customer SMS notifications and branded tracking pages at $349 CAD per month per rooftop. Both include unlimited users and unlimited deliveries with no setup fee and no contract. Out The Lot is based in Ontario, Canada, and serves single-rooftop dealerships and multi-store dealer groups.

The seven-stage delivery pipeline

Every vehicle follows the same seven stages: deal signed with no repair order, repair order opened, cleanup in progress, cleanup QC check, issue flagged and on hold, ready for delivery with the salesperson notified, and delivered with the keys handed over. The stages match how a franchise store already works rather than imposing a process on it.

Who uses it

Five roles work from the same delivery record with different views and edit rights. Finance managers book the delivery the hour the deal is signed. Salespeople see their own vehicles without asking anyone. Service advisors move status from the service drive on a phone. Detailers receive assigned work without paper. Managers see the whole floor on one screen.

What is included

Multi-rooftop dealer groups

Whether you run a single rooftop or manage a dealer group, Out The Lot scales with the operation. Each dealership operates independently with its own users, calendar, subdomain and isolated database, so customer data is never mixed between stores, while group leadership keeps a unified view. Groups running three or more rooftops take $50 off each store for the first twelve months.

Launch offer

Until 31 December 2026 every dealership gets $50 a month off for its first twelve months, single rooftop or dealer group, and the first month is risk free. Cal Core is $249 a month and Cal Connect is $299 a month during the offer, returning to $299 and $349 after twelve months.

Frequently asked questions

What is dealership delivery management software?
Delivery management software coordinates the work between a signed vehicle deal and the customer receiving their keys: scheduling the handoff, opening the repair order, tracking cleanup and quality control, and notifying the salesperson and customer when the vehicle is ready.
How much does Out The Lot cost?
Cal Core is $299 CAD per month per rooftop and Cal Connect is $349 CAD per month per rooftop. Both include unlimited users and unlimited deliveries, with no setup fee and no contract. Dealer groups with three or more rooftops take $50 off each store for the first twelve months.
Is there a mobile app?
Yes. Native iOS and Android apps are included free with both plans, giving service advisors and salespeople the full delivery pipeline from anywhere on the lot.
Can it handle multiple dealerships?
Yes. Each rooftop gets its own branded subdomain, its own users and its own isolated database, while group leadership keeps a unified view across stores.
How many stages are in the delivery pipeline?
Seven: deal signed with no repair order, repair order opened, cleanup in progress, cleanup QC check, issue flagged and on hold, ready for delivery, and delivered.

To see the platform on the kind of deliveries your store actually runs, request a demo at outthelot.com/contact or email support@outthelot.com.

Demo