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Terms of Service

Effective date: April 1, 2025  ·  Out The Lot Platform  ·  Privacy Policy →

Contents
  1. 1. Acceptance of Terms
  2. 2. Description of Service
  3. 3. Authorised Use
  4. 4. User Accounts
  5. 5. Data and Content
  6. 6. Acceptable Use Policy
  7. 7. Intellectual Property
  8. 8. Disclaimers and Limitation of Liability
  9. 9. Termination
  10. 10. Changes to Terms
  11. 11. Governing Law
  12. 12. Contact
Section 1

Acceptance of Terms

By accessing or using the Out The Lot platform ("Service"), including any associated mobile interfaces, you agree to be bound by these Terms of Service ("Terms"). If you are accessing the Service on behalf of a dealership or organisation, you represent that you have authority to bind that organisation to these Terms.

If you do not agree to these Terms, you must not access or use the Service.

Section 2

Description of Service

Out The Lot is a cloud-based delivery management platform designed for new and used car dealerships. The Service enables dealership staff to schedule, track, and manage vehicle deliveries from purchase to customer handoff, including:

The Service is provided on a per-dealership subscription basis. Each dealership operates within its own isolated environment with a dedicated database.

Section 3

Authorised Use

The Service is intended exclusively for use by authorised dealership personnel. Access is granted on an individual user account basis, with role-based permissions assigned by the dealership's administrator.

Authorised roles include:

Access requests are subject to approval by a dealership administrator. The Service may not be used by individuals who have not been granted access through the official request process.

Section 4

User Accounts

Account security. You are responsible for maintaining the confidentiality of your login credentials. You must not share your password with any other person. You agree to notify your administrator immediately if you become aware of any unauthorised use of your account.

Two-factor authentication. The Service supports optional two-factor authentication via email verification code. Where available, we strongly recommend enabling this feature to protect your account.

Account termination. Your account may be suspended or terminated by your dealership administrator at any time. Upon leaving employment at a dealership, your account access should be revoked by the administrator promptly.

Important: You are responsible for all activity that occurs under your account. Do not share your credentials or allow others to use your session.
Section 5

Data and Content

Your data. All delivery records, customer information, vehicle data, photos, and notes entered into the Service ("Dealership Data") remain the property of the dealership. Out The Lot does not claim ownership of any Dealership Data.

Data isolation. Each dealership's data is stored in a dedicated, isolated database. Data from one dealership is never accessible to users of another dealership.

Data accuracy. You are responsible for the accuracy and completeness of information you enter into the Service. Out The Lot does not verify the accuracy of Dealership Data.

Audit logging. All changes to delivery records, including the identity of the user making the change, are permanently logged in the audit trail. This logging cannot be disabled and exists to ensure accountability and transparency across the team.

Photos. Photos uploaded to the Service are stored securely on the platform server. You represent that you have the right to upload any photos you attach to delivery records.

Section 6

Acceptable Use Policy

You agree not to use the Service to:

Violation of this policy may result in immediate account suspension and may be reported to the relevant dealership management.

Section 7

Intellectual Property

The Out The Lot platform, including its design, code, features, branding, and documentation, is the exclusive intellectual property of Out The Lot and its developers. Nothing in these Terms grants you any ownership rights to the platform itself.

You may not reproduce, modify, distribute, reverse engineer, or create derivative works based on the platform without prior written consent.

The Out The Lot name, logo, and tagline "Get Ready Made Easy!" are proprietary marks and may not be used without permission.

Section 8

Disclaimers and Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of security vulnerabilities.

Out The Lot shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to loss of data, lost profits, or business interruption.

Our total liability for any claim arising under these Terms shall not exceed the amount paid by your dealership for the Service in the three months preceding the claim.

Note: The Service is a management tool — it does not replace your dealership's own policies, legal obligations, or customer-facing commitments. Delivery commitments made to customers remain the responsibility of the dealership.
Section 9

Termination

Either party may terminate the service arrangement with reasonable notice. Upon termination:

We reserve the right to suspend or terminate access to the Service immediately in cases of serious violation of these Terms, non-payment, or conduct that poses a risk to the platform or other users.

Section 10

Changes to Terms

We may update these Terms from time to time to reflect changes in the Service, applicable laws, or our business practices. When we make material changes, we will update the effective date at the top of this page.

Continued use of the Service after changes become effective constitutes acceptance of the updated Terms. We recommend reviewing these Terms periodically.

Section 11

Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

Section 12

Contact

If you have questions about these Terms of Service, please contact us: